Irene Perez
Downey,California
Summary
Experienced Accounts Receivable and Restoration Professional with over 9 years of experience working in the restoration and construction industry. Skilled in insurance billing review, negotiations with insurance adjusters, customer relations, collections, and project documentation review. Strong understanding of restoration invoicing, mortgage payment processes, and insurance claim procedures. Detail-oriented, organized, and bilingual in English and Spanish with experience using QuickBooks, DASH, and Microsoft Excel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Receivable
American Plus Inc
01.2025 - 01.2026
- Reviewed accounts and ensured invoices were processed accurately and timely
- Communicated with customers regarding billing questions and payment updates
- Assisted with account reconciliation and collections follow-up
- Maintained accurate financial and customer records
Accounts Receivable
Recovery Restoration Pros
01.2023 - 01.2025
- Reviewed restoration files to ensure all services rendered were properly documented and billed before submission to insurance companies
- Negotiated payments and discrepancies with insurance adjusters
- Referenced job documentation including notes, inspections, and photos to support invoicing and payment approvals
- Assisted homeowners with understanding payment processes, including mortgage-related insurance payments
- Communicated with customers regarding discrepancies, billing concerns, and claim updates
- Company closed in 2025
Accounts Receivable & Repair Department Manager
PRC Restoration Inc
01.2016 - 01.2022
- Managed accounts receivable operations and repair department workflow
- Reviewed and approved job files prior to insurance submission
- Negotiated with insurance adjusters to maximize claim payments
- Ensured proper documentation and compliance for restoration services rendered
- Oversaw customer communication regarding repairs, billing, and project updates
- Assisted homeowners throughout the insurance claims and payment process
- Coordinated with field teams and office staff to ensure timely project completion and accurate invoicing
Education
High School Diploma - undefined
Huntington Park High School
01.2004
Skills
- Accounts Receivable
- Insurance Billing & Claims Review
- Negotiations with Insurance Adjusters
- Customer Service & Client Relations
- Collections & Payment Processing
- Restoration Industry Experience
- Documentation Review
- QuickBooks
- DASH
- Microsoft Excel
- Administrative Support
- File & Invoice Management
- Fluent in English and Spanish
Certification
IICRC Certified — 2019
Timeline
Accounts Receivable
American Plus Inc
01.2025 - 01.2026
Accounts Receivable
Recovery Restoration Pros
01.2023 - 01.2025
Accounts Receivable & Repair Department Manager
PRC Restoration Inc
01.2016 - 01.2022
High School Diploma - undefined
Huntington Park High School