Irene Sorich
ORLANDO
Summary
Dynamic small business owner with proven success at INS Associates, LLC, excelling in customer relations and financial management. Cultivated strong client relationships, driving repeat business and referrals. Skilled in verbal communication and team leadership, fostering a positive workplace culture that enhanced employee engagement and contributed to significant financial growth.
Overview
24
24
years of professional experience
Work History
Owner - Volleball Retail Store
INS Associates, LLC Dba Orlando Volley Shop
02.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Substitute Teacher
OCPS and Kelly Staffing
04.2001 - 12.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Supported implementation of school-wide initiatives aimed at improving academic achievement and student well-being.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Encouraged critical thinking and problem-solving skills through project-based learning activities.
Education
Bachelor of Arts - French
Montclair State University
Montclair, NJ05-1976
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
French
Limited Working
Greek
Native or Bilingual
Timeline
Owner - Volleball Retail Store
INS Associates, LLC Dba Orlando Volley Shop
02.2011 - Current
Substitute Teacher
OCPS and Kelly Staffing
04.2001 - 12.2008
Bachelor of Arts - French
Montclair State University
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