Irene Torres

• Led change management efforts to successfully implement new technologies and systems such as EPIC OCHIN across the organization.
• Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
• Boosted revenue growth with strategic business development initiatives.
• Developed and executed operational plans to achieve organizational goals.
• Delivered successful projects on time and within budget, utilizing strong project management skills. As an example I participated in opening 2 ne Dental sites within budget.
• Mentored team members, fostering a culture of professional growth and development.
• Opened the Acupuncture and Podiatry service lines while directing Dental, Pharmacy, Chiropractic and Referral departments.

• Monitored budget and utilized operational resources
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Provided excellent customer service to our partners.
• Oversaw day-to-day production activities in accordance with business objectives.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Defined, implemented, and revised operational policies and guidelines.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Responsible for Pharmacy and Dental Operations, managed OHI grant.

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• Ensured compliance with industry regulations, maintaining up-to-date knowledge of legal requirements and best practices in dental management.
• Enhanced the dental office''s reputation with an emphasis on providing exceptional customer service to all patients.
• Supervised 12 dental assistants, 1 hygienists, and4 front-office staff to maintain a high level of productivity and professionalism within the practice.
• Developed policies and procedures for effective pharmacy management.
• Trained newly hired pharmacy technicians. We had a staff of 8 technicians at 3 sites.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement in skills and knowledge base.
• Developed relationships with local schools and community organizations to promote oral health awareness and provide educational resources.
• Increased patient satisfaction by developing a comprehensive patient care program focused on education and preventive care.