Irene Xenofontos
Summary
Outgoing sales manager eager to contribute 15 years of experience and knowledge to talented team. Driven to go above and beyond to meet sales objectives while focusing on guest satisfaction and quality service.
Overview
2
2
years of professional experience
Work History
Key Holder
Torrid
Deer Park, NY
04.2016 - 06.2018
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty, increasing sales by [Number]%.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Performed as integral staff member in streamlining opening and closing procedures.
- Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Assistant Store Manager
rue21
Massapequa, NY
08.2016 - 02.2018
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
- Met or surpassed business targets on regular basis through strategic employee engagement and forward-thinking planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High school Diploma -
Long Island City High School
Long Island City, NY1997
Skills
- Team leadership
- Cash handling
- Inventory monitoring
- Merchandising operations
- Strategic Selling
- Sales experience
- Friendly demeanor
- Stocking
- Retail sales
Timeline
Assistant Store Manager
rue21
08.2016 - 02.2018
Key Holder
Torrid
04.2016 - 06.2018
High school Diploma -
Long Island City High School
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<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG