Dynamic professional with a solid background in billing systems and account management. Skilled in strategic planning and team collaboration, consistently delivering accurate billing solutions and improving operational workflows.
Overview
8
8
years of professional experience
Work History
Billing Specialist
Charter Spectrum
McAllen, TX
11.2024 - Current
Processed customer billing inquiries, ensuring accurate and timely resolutions.
Managed account adjustments, maintaining compliance with company policies.
Utilized billing software to generate and distribute invoices efficiently.
Collaborated with cross-functional teams to streamline billing processes.
Area Manager
Ampcs
Mission, TX
03.2022 - 10.2024
Developed and implemented strategic sales plans to drive revenue growth across assigned territory.
Analyzed market trends and competitor activities to identify new business opportunities.
Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
Secretary to the General Manager
Universal Truck Wash
Pharr, TX
03.2019 - 09.2022
Managed scheduling and correspondence for General Manager, ensuring efficient communication flow.
Coordinated meetings and events, optimizing time management for executive leadership.
Maintained confidential files and documentation, enhancing information security protocols.
Streamlined office procedures, improving overall administrative efficiency by implementing best practices.
Secretary to the General Manager
Bert Ogden Infiniti
Edinburg, TX
01.2018 - 03.2019
Supported the General Manager in decision-making by providing accurate data, research, and reports.
Maintained a well-organized filing system for easy document retrieval and improved office workflow.
Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Education
High School Diploma -
Premier High School - Edinburg (Career & Technology Center)
Edinburg, TX
Skills
Data entry proficiency
Account reconciliation
Billing systems and software
Languages
Spanish
Native or Bilingual
Timeline
Billing Specialist
Charter Spectrum
11.2024 - Current
Area Manager
Ampcs
03.2022 - 10.2024
Secretary to the General Manager
Universal Truck Wash
03.2019 - 09.2022
Secretary to the General Manager
Bert Ogden Infiniti
01.2018 - 03.2019
High School Diploma -
Premier High School - Edinburg (Career & Technology Center)