Irichelle Orts
Hialeah,FL
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to future employer. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Medcare Infusion Services
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Biomedical Equipment Technician
Medcare Infusion Services
08.2018 - 09.2021
- Enhanced equipment performance by conducting thorough preventive maintenance on biomedical devices.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Managed inventory of biomedical devices.
- Maintained cleanliness and integrity o biomedical devices.
Clinical Intake Coordinator
Medcare Infusion Services
06.2014 - 08.2018
- Enhanced patient satisfaction by efficiently coordinating intake processes and ensuring smooth transitions into care.
- Streamlined the clinical intake process for improved efficiency and reduced wait times for patients.
- Collaborated with multidisciplinary teams to develop comprehensive patient treatment plans, resulting in better outcomes.
- Improved patient care by maintaining accurate records and promptly addressing any issues or discrepancies.
- Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
Education
Bachelor of Science - Biology
Florida International University
Miami, FL05.2026
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Insurance Verification
- Data Entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Medcare Infusion Services
09.2021 - Current
Biomedical Equipment Technician
Medcare Infusion Services
08.2018 - 09.2021
Clinical Intake Coordinator
Medcare Infusion Services
06.2014 - 08.2018
Bachelor of Science - Biology
Florida International University
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