Irick Brown

Sorting and arranging wooden pallets for loading, unloading and inventory management. Quality inspection of damage pallets.

Trading Gold and Silver coins as the volatile market fluctuating up and down for profits. I started this company when i was 21 and currently still do it on the side buying gold, or silver at a cheap price then eventually selling as the market fluctuates.

• Troubleshooting for Apple Products over the phone customer service.
• Managed call flow to respond to technical support needs of customers.
• Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
• Resolved service and technical problems for customers by asking clear and specific questions.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnosed and troubleshot hardware, software and network issues.
• Researched and identified solutions to technical problems.

Setup tables, chairs, glassware,etc.. for various events and weddings. Use of hand trucks and dolly's to transport items from one position to another. Loading and unloading items and equipment onto box trucks and then drive to destinations. Disassembled equipment after each event

• Coordinated schedules and timelines for events.
• Coordinated with participating vendors during event planning.
• Managed event logistics and operations.
• Performed event coordination for larger parties and gatherings.
• Corresponded with clients to answer questions and resolve issues.
• Established working relationships with clients by organizing various events.
• Engaged with event staff at event site to coordinate details.
• Performed face-to-face meetings to finalize contract for services and event details.
• Brainstormed and implemented creative event concepts and themes.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Communicated with catering, lighting and sound companies to obtain price quotes.
• Reviewed event bills to confirm accuracy and approve payment.
• Consulted with customers to determine objectives and requirements for events.
• Developed post-event reports to determine effectiveness of each event.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
• Coordinated travel and accommodations for event attendees.
• Recommendation from management for future advancement and opportunities.