Irie Ama

San Francisco,CA

Summary

Proven leader in transportation and logistics, leveraging expertise in dispatch software and team collaboration to enhance operational efficiency at ABM Industries. Achieved significant reductions in dispatch errors through targeted training and performance strategies. Skilled in route planning and fostering positive work environments, consistently prioritizing safety and punctuality.

Overview

years of professional experience

Work History

Dispatch Lead

ABM Industries

01.2020 - 07.2023

Developed strong relationships with drivers, fostering a positive work environment and efficient team collaboration.
Reduced errors in dispatch operations by conducting regular training sessions and performance reviews.
Streamlined workflow for improved response times with thorough planning and organization of tasks.
Analyzed data on operations performance to identify areas for improvement and develop targeted strategies.

Ramp Worker

SkyWest Airlines

01.2016 - 07.2020

Contributed to a positive work culture by actively participating in team meetings and sharing ideas for improvement.
Upheld company reputation for punctuality through diligent work habits that minimized delays caused by slow or disorganized ramp operations.
Safely guided aircraft to designated areas, minimizing the risk of accidents or delays.
Streamlined workflow for faster turnaround times with effective communication among team members.

Education

San Joaquin Delta College

Stockton, CA

Skills

Transportation knowledge
Route Planning
Vehicle Maintenance
Dispatch Software Proficiency
Scheduling proficiency
Logistics Management
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Effective Communications
Excellent Communication
Critical Thinking

Prioritizing calls
Organizational Skills
Team Collaboration
Creative Thinking
Active Listening
Effective Communication
Dispatch Recordkeeping
Relationship Building
Microsoft Office
Team building
Data Entry
Task Prioritization
Self Motivation
Interpersonal Skills
Professionalism
Quality Control
Schedule Management
Time management abilities

Timeline