Summary
Overview
Work History
Education
Skills
Timeline
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Irina-Alexia Balu

Irina-Alexia Balu

Reno

Summary

Dynamic and customer-focused professional with experience at GSR, excelling in guest relations and effective communication. Proven ability to enhance customer satisfaction through attentive service and multitasking. Skilled in processing transactions accurately while maintaining a clean environment, demonstrating strong teamwork and time management abilities.

Overview

1
1
year of professional experience

Work History

Host

GSR
06.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Communicated wait times effectively to maintain guest satisfaction.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Cashier

Armark
07.2024 - 09.2024
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers in locating products and responding to inquiries.
  • Maintained cleanliness and organization of cash register area and store displays.
  • Handled credit, and gift card transactions with attention to detail.

Education

Master Of Communication Studies - Communication And Adverstising

SNSPA
Bucharest

Bachelor Of Communication Studies - Communication And PR

Polytehnic University of Timisoara
Timisoara, Romania
06.2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest relations

Timeline

Host

GSR
06.2025 - Current

Cashier

Armark
07.2024 - 09.2024

Master Of Communication Studies - Communication And Adverstising

SNSPA

Bachelor Of Communication Studies - Communication And PR

Polytehnic University of Timisoara