Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Scheduler
Behavioral Learning Network - BLN
Encino, CA
12.2019 - Current
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
Clinic Team Leader
Vetco
12.2016 - 09.2019
Evaluated employee performance regularly, providing constructive feedback and setting achievable goals for continued growth and development.
Collaborated with healthcare providers to develop tailored care plans that addressed individual patient needs effectively.
Improved patient care standards by regularly evaluating clinical practices and implementing evidence-based improvements.
Facilitated strong relationships between clinic staff members and external stakeholders such as insurance companies or referring physicians.
Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities.
Enhanced team collaboration through regular meetings, clear communication, and shared decision-making processes.