Irina Sytnikova
Denver,CO
Summary
Experienced Executive Assistant skilled at offering high-level administrative support to senior-level staff as well as banking services to high end clients. Expert in schedule coordination and travel management. Detail-oriented professional with exceptional communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant to CO Market President
MidFirst Bank
11.2018 - 10.2024
- Demonstrated high level of professionalism in every aspect of my work while consistently meeting and exceeding expectations of my manager.
- Worked closely with C-Suite Executives within the bank as well as many commercial and private clients
- Co-workers and customers praised the services and courtesy that I provided on many occasions
- Constantly demonstrated initiative, resourcefulness and ability to handle stressful situations with grace
Commercial Loan Associate/Personal Banker Officer
MidFirst Bank
11.2017 - 11.2018
- Developed strong relationships with customers through exceptional level of customer service
- Demonstrated ability and willingness to learn and expand my knowledge
Bank Teller
JPMorgan Chase
06.2016 - 11.2017
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Sold and cross-sold bank products to new and existing customers.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Education
Bachelor of Science -
Odessa Medical University
Odessa, UkraineSkills
- Exceptional communication skills
- Strong organizational abilities and time management
- Proficient calendar management
- Attention to detail
- Travel coordination
- Advanced proficiency in Microsoft Office Suite
- Ability to handle confidential information effectively
- Expenses processing
- Problem solving
- Adaptability
- Multitasking
- Business correspondence
- Project management
- Event planning
Timeline
Executive Assistant to CO Market President
MidFirst Bank
11.2018 - 10.2024
Commercial Loan Associate/Personal Banker Officer
MidFirst Bank
11.2017 - 11.2018
Bank Teller
JPMorgan Chase
06.2016 - 11.2017
Bachelor of Science -
Odessa Medical University
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