Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
Work History
Personal Care Assistant
Panda Home Care
Weathersfield, CT
09.2021 - Current
Remained alert to problems or health issues of clients and competently responded.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Uber Driver
Uber
Hartford, CT
01.2020 - Current
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Residential Counselor
ServiceNet Inc. Northampton Outpatient Clinic
Northampton, MA
02.2017 - 03.2021
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
Personal Care Assistant
International Health Solutions
Springfield, MA
03.2015 - 10.2020
Assisted with daily living activities, running errands and household chores.
Remained alert to problems or health issues of clients and competently responded.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Cashier Specialist
Tjmaxx
West Springfield, MA
11.2013 - 01.2020
Helped customers complete purchases, locate items and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Cashier Team Lead
Victory International Grocery Store
West Springfield, MA
03.2012 - 11.2016
Trained team members on cash register operation and cash handling.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Education
BBA - Business Administration And Management
University of The People
Pasadena, CA
01.2027
GED -
GED- High School Equivalency Diploma
10.2022
Skills
Cash handling
Working with customers and maintaining an organized work area
