Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
10
10
years of professional experience
Work History
Bartender
Milan Golf & Country Club
06.2021 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Local Store Marketer
Texas Roadhouse
06.2019 - 05.2023
Increased customer satisfaction by creating and implementing engaging in-store promotions and events.
Boosted store sales through effective visual merchandising and product placement strategies.
Enhanced brand visibility within the local community by establishing strategic partnerships with nearby businesses.
Organized successful store events, attracting new customers and fostering brand loyalty among existing clientele.
Developed targeted marketing campaigns for social media platforms to drive foot traffic and increase overall revenue.
Increased guest count by creating lasting and personal partnerships within the community.
Hosted various fundraisers per quarter and created successful marketing programs within local schools, hotels, businesses, and charities.
Hourly Service Manager
Logan's Roadhouse
10.2013 - 06.2019
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Breastfeeding Peer Counselor
Jackson Madison County WIC Department
10.2013 - 10.2016
Educated prenatals on the benefits of breastfeeding.
Gave support to mothers that chose to breastfeed and counseled them with any issues that might arise.
Created a babywearing program and loaned carriers as a further incentive to breastfeed. In turn, I increased my exclusive breastfeeding rates.
Charted all interactions that I had with participants.