Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Iris Chavez

Las Vegas,Nevada

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks,MGM
10.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Customer Service

Lowes Home Improvement Stores
08.2021 - 10.2022
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Updated customer accounts on genesis to maintain accurate, current and compliant customer records.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.

Cashier and Customer Service

Home Depot
08.2020 - 01.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Education

Associate of Arts - Social Work

Fullerton College
Fullerton, CA
07.2025

Skills

  • Conflict Mediation
  • POS System Operations
  • Safe Food Handling Practices
  • Coffee Machinery
  • Counter Restocking
  • Menu Item Preparation
  • Ability to Adapt

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Barista

Starbucks,MGM
10.2022 - Current

Customer Service

Lowes Home Improvement Stores
08.2021 - 10.2022

Cashier and Customer Service

Home Depot
08.2020 - 01.2021

Associate of Arts - Social Work

Fullerton College

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Iris Chavez