Iris Clemente

Pharmacy Technician

Pro-Pharmacy and Discount

Miami

05.1997 - Current

Dispensed medications accurately following prescription guidelines and safety protocols.
Managed inventory levels ensuring availability of essential pharmaceutical products.
Assisted pharmacists in preparing and labeling prescriptions for patients.
Provided exceptional customer service by addressing patient inquiries effectively.
Maintained cleanliness and organization of the pharmacy workspace and equipment.
Supported drug utilization reviews to promote safe medication practices.
Operated pharmacy software to process prescriptions and manage patient records.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Managed filing of prescriptions, both electronically and manually.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Organized work areas so that everything was easily accessible when needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Provided customer service to patients by answering questions about medications and health-related topics.