Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iris Fuentes

Odessa

Summary

Proven customer service expert from Texas Burger, adept in maintaining composure under pressure and enhancing customer satisfaction. Trained peers, significantly contributing to sales targets through effective suggestive selling. Skilled in inventory management and payment processing, demonstrating reliability and exceptional patience.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Texas Burger
09.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Cashier

Dairy Queen
09.2021 - 01.2023
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Contributed to achievement of sales targets through suggestive selling techniques.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.

Education

High School Diploma -

Permian High School
1800 E 42nd St, Odessa, TX 79762
05.2020

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Texas Burger
09.2022 - Current

Customer Service Cashier

Dairy Queen
09.2021 - 01.2023

High School Diploma -

Permian High School

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Iris Fuentes