Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Iris Gutierrez

Nampa,ID

Summary

Dedicated healthcare professional with experience in rural and diverse medical clinic settings. Skilled at serving as a liaison between patients and providers to ensure clear communication, compassionate care, and seamless coordination of services.

Overview

10
10
years of professional experience

Work History

Patient Access Specialist

Terry Reilly Health Services
Nampa, ID
06.2020 - Current
  • Performed data entry tasks associated with registrations such as entering demographic data into Epic database.
  • Liaisoned between 4 providers and 60+ patients while complying with HIPPA regulations in a medical and dental setting.
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.

Receptionist/Office Assistant

Idaho Secretary Of State
Boise, ID
10.2016 - 11.2019
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Processed and maintained a variety of Government services documents and administrative records.
  • Studied the laws that pertain to the office's responsibilities.
  • Coordinate domestic travel, hotel and transportation needs for staff.
  • Scheduled and coordinated meetings for the Secretary of State and Chief Deputy.

Administrative Assistant

S&W Seed Company
Nampa, ID
08.2015 - 09.2016
  • Serve visitors by greeting, directing and announcing them appropriately.
  • Answer, screen and forward any incoming phone calls while providing basic information when needed.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files, and records.

Education

High School Diploma -

Ridgeline High School
Nampa, ID
05.2014

Skills

  • Effective team player
  • Experience working independently and collaboratively with a variety of personalities
  • Medical terminology
  • Health insurance verification
  • Experience with Epic
  • Strong customer skills

References

Troy Landes  (208)696-9005

Cynthia Gonzales (208)695-1676

Mirna Medrano (208)914-8884

Timeline

Patient Access Specialist

Terry Reilly Health Services
06.2020 - Current

Receptionist/Office Assistant

Idaho Secretary Of State
10.2016 - 11.2019

Administrative Assistant

S&W Seed Company
08.2015 - 09.2016

High School Diploma -

Ridgeline High School

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