Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iris Manseur

Queens,NY

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Mojo Restaurant And Lounge
Queens, NY
10.2025 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took orders accurately and efficiently from customers at the table.
  • Served food and beverages promptly, ensuring guest satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Head Hostess

Mojo Restaurant And Lounge
Queens, New York
04.2025 - Current
  • Trained new staff on proper hosting procedures and policies.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
  • Answered customers' questions about hours, seating, current wait time, and other information.
  • Maintained accurate records of reservations and wait times.
  • Provided excellent customer service to ensure guest satisfaction.

Private Nanny

Independant
Queens, NY
08.2023 - Current
  • Took on a variety of rolls, working flexible hours to meet fluctuating needs of family
  • Demonstrated strong organizational skills when managing multiple tasks simultaneously
  • Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations

Education

Laguardia Community College, Long Island City NY
Queens, NY

Skills

  • Customer service
  • Order accuracy
  • POS operation
  • Food safety
  • TOAST experience
  • TIPS certified
  • Open Table experience
  • Allergy awareness
  • Banquet coordination

Certification

  • Tips certified

Timeline

Server

Mojo Restaurant And Lounge
10.2025 - Current

Head Hostess

Mojo Restaurant And Lounge
04.2025 - Current

Private Nanny

Independant
08.2023 - Current

Laguardia Community College, Long Island City NY
Iris Manseur