Iris N Ogando-Volz
Summary
Social Worker with 3 years of experience in case work support specializing in working with unaccompanied children and youth in addition to vast experience with adolescent grief support.
Overview
8
8
years of professional experience
Work History
Casework Support Specialist
Bethany Christian Services
03.2022 - Current
- Complete Unaccompanied Children (UC) Intake including foster home packets, UC Welcome, admission into ORR UC Portal, review and upload of legal documents (i.e
- Immigration and DHS documents) into portal
- Input of case notes and documentation within UC Portal
- Accurate and timely completion of essential paperwork, documentation gathering process, and background screenings
- Coordination of community referrals
- Accompanying clients to medical and dental appointments
- Completion of UC File post-discharge
- Completion of UC File Scan post-reviews
- Completion of 30-Day-SWB Call to sponsor and UC (complete call report, sponsor survey, and extended reach note)
- Completion of monthly Checklist for a Child-Friendly Environment- Individual Foster Home, to ensure foster placement is adhering to all requirements to ensure the well-being of the UC
Social Work Intern
Uplift Center for Grieving Children
08.2020 - 05.2021
- Co-facilitated grief support groups in English and Spanish for children, adolescents, and caregivers
- Participated in family services meetings to discuss the weekly curriculum and all activities related to the development and implementation of the support groups
- Lead grounding, demonstration, and closing activities within the support groups
- Developed and collected materials and curriculum for each support group
- Translated documents from English to Spanish, analyzing cultural aspects to be included group curriculum, among other aspects
- Presented in Parent Child + Equal Possibilities From The Start Conference
- Presentation title: How to Help Children Deal with So Much Grief (Como Ayudar A Los Ninos A Lidiar Con Tanto Duelo)
Social Work Intern
A New Day Women’s Drop-In Center, Salvation Army
01.2020 - 05.2020
- Trained in, and utilized the Sanctuary Model in all interactions with staff and consumers
- Effectively organized and distributed meals, clothing, snacks, and hygiene donations to clients of the drop-in center according to organization’s policies
- Practiced ethical decision-making by reinforcing policies designed to promote fairness and safety in the drop-in center
Security Officer
Sentry Security - Art Museum Of Philadelphia
Philadelphia, USA
08.2017 - 12.2017
- Ensure the safety of visitors while maintaining order and secure conditions within and on the museum grounds
- Ensure the protection of the works of art exhibited at the museum
- Assist visitors with information to navigate the museum in a proficient manner
- Responsible for recognizing and responding to emergency situations like theft, fire, vandalism, and other similar threats
- This job required great customer service skills, strong communication skills and the ability to deal with a wide variety of people with different cultural backgrounds, ages, and religions
- I participated in Active Shooter Response Training and was able to interact and direct Spanish speaking customers who visited the museum from foreign countries
Education
Bachelor of Science - Social Work
La Salle University
Philadelphia, PA05.2021
Associate of Arts - Bilingual Studies for Collegiate Advancement
Philadelphia, PA05.2018
Skills
- Bilingual English-Spanish
- Translation
- Detailed-oriented
- Highly organized
- Strong verbal communication skills
- Strong written communication skills
Timeline
Casework Support Specialist
Bethany Christian Services
03.2022 - Current
Social Work Intern
Uplift Center for Grieving Children
08.2020 - 05.2021
Social Work Intern
A New Day Women’s Drop-In Center, Salvation Army
01.2020 - 05.2020
Security Officer
Sentry Security - Art Museum Of Philadelphia
08.2017 - 12.2017
Bachelor of Science - Social Work
La Salle University
Associate of Arts - Bilingual Studies for Collegiate Advancement
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