Iris Van Hemert

As a seasoned manager, I thrive on collaborating with cross-functional teams, driving successful project outcomes, and meeting deadlines. Committed to customer service, I lead with authenticity and integrity, consistently linking ideas and events to optimize project results. Well-versed in rigorous research, I align processes with the company's Mission, Vision, and Values for optimal performance.

Skilled Training Specialist highly effective at conducting personal and group training sessions focused on diverse topics. Enthusiastic personality with a hands-on, creative style. Ready to apply 15 years' experience to a challenging long-term position.

In my role as Lead Trainer and Proctor for the State of Vermont Interpreter Program, I played a pivotal role in developing the first-ever interpreter program, securing a state contract for comprehensive court interpreter training. Program included idea-generating, curriculum-building, and classroom instruction.




As Lead Trainer for the National Center for State Courts (NCSC) Interpreter Program in Nevada, I contributed to the establishment of a certification program and delivered training programs covering best practices, ethics, customer service, confidentiality, remote proceedings, and technology in court interpretation.

• State of Vermont Interpreter Training Lead/Proctor, Successfully secured and executed a state contract to revolutionize court interpreter training in Vermont., Developed and implemented comprehensive seminars at the University of Vermont, Burlington, VT, covering Court Interpretation, Ethics, Role & Responsibility of the Court Interpreter, leading to enhanced interpreter performance., Established robust interpreter protocol and policy, contributing to a more standardized and effective interpreter framework in the state.
• NCSC Lead Court Interpreter Trainer Nevada, Formally trained by NCSC Language Access Services Section, elevating the quality of court interpretation in Nevada., Spearheaded extensive training programs at the University of Nevada, Reno, NV, and the Las Vegas Convention Center, Las Vegas, NV, focusing on best practices, ethics, customer service, confidentiality, remote matters, and technology., Pioneered the creation and implementation of a certification program for the state of Nevada, setting a new standard for interpreter professionalism and competence., Served as a Test Administrator & Proctor for Court Interpreter Certification, ensuring a rigorous and reliable certification process.
• California Leadership Program-Judicial Council of California, October 2019, Leading Change: 12 hours, Leading Change 1.5 hrs., Managing Bias 1.5 hrs., Everyday Managing: Employee Motivation 1.25 hrs., Professional Growth & Development – 12 hrs., Leadership Skills and Strategies for a Conflict Resilient Organization– 6 hrs.
• Vice-President, Board of Directors, CWCIA, Orchestrated successful advocacy efforts in collaboration with board members, state legislative leaders, contracted lobbyists, the Administrative Director of the Department of Industrial Relations, and the Administrative Office of the Courts., Spearheaded impactful lobbying initiatives that led to the comprehensive revamping of legislation, specifically influencing interpreter fee schedules, policies, and procedures in the workers' compensation domain., Facilitated effective communication channels between the CWCIA and key stakeholders, resulting in influential legislative changes that addressed crucial concerns and positively impacted the professional landscape for workers' compensation interpreters.