Motivated and enthusiastic individual looking for New Opportunity, where I can utilize my experience, knowledge and skills to prepare for growth and advancement within a top-level organization.
Overview
22
22
years of professional experience
2
2
Language
Work History
Account Executive
Life Safety Management Inc
Boynton Beach, FL
01.2016 - Current
Responsible for selling portfolio of customized services including: monitoring, maintenance plans, test and inspection for fire protection and fire suppression, intrusion, in the life safety industry
Accountable for growing sales in defined territory to both new and existing customers by both company generated leads and cold calling to potential clients
Conduct onsite building surveys to generate code compliant proposals and estimates, as well as routine customer follow-up
Maintain sales funnel pipeline, supply weekly forecast and disposition of proposals, and ensure document submittals
Establish and maintain internal and external strategic relationships, while understanding both residential and commercial business strategies and market drivers
Contract Administrator
Managed Maintenance Inc
Boca Raton, FL
01.2015 - 01.2016
Provide detailed quotations for new maintenance contracts as well as renewals of existing contract for hardware, servers and software for both warranty and post warranty maintenance contracts
Assist and support account representatives, distributors and resellers to ensure accuracy of end user inventory data contracts
Enhance renewals to create an accurate view of recurring revenue opportunities by suggesting premium support options and tailoring recommendations to meet specific customer needs
Responsible for developing and nurturing customer relationships, satisfaction and high retention and to proactively work with customers to reduce and/or expedite technical, billing or purchase related escalations, to help facilitate proper ownership and resolutions
Quality Control Coordinator
NBTY Inc, Nature’s Bounty
Boca Raton, FL
01.2013 - 01.2014
Support Quality Control management team as key liaison for coordination and follow up on testing status
Responsible for data entry for a variety of reports including: inventory tracking, shipping and receiving samples and test results
Communicate with appropriate personnel concerning re-samples, missing documentation, specification issues and product release
Create and modify Quality Assurance and Quality Control reports as required
Dealer Relationship & Finance Manager
Groovecar Inc, Mercedes Benz, Saturn of Hempstead
Long Island, NY
01.2003 - 01.2012
Interfaced directly with all dealer personnel, educated dealers on policy, procedures and rate changes
Provided support and training on data base system for credit unions
Supervised dealer performance, generated and reviewed dealer activity reports
Maintained awareness of market dynamics
Obtained financing for customers while working closely with multiple lending institutions
Responsible for reviewing and verification of credit applications and reports, preparation of loan agreements
Worked closely with automotive dealers in assigned territory to provide consultative sales
Partnered with key decision makers to maximize sales opportunities while minimizing cancellations
Responsible for the daily opening and closing of the dealership
Reviewed all inbound and outbound orders to ensure quality and integrity of order
Worked closely with management, sales, service and accounting departments to provide performance results and make recommendations
Skills
Client Relationship Building
Account/Territory Management
Written and verbal communication
Customer Relationship Management (CRM)
Sales Quota Achievement
Attention to Detail/Multitasking Abilities
Reliability/Self Motivated
Sales Presentations
Professionalism
Adaptability and Flexibility
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Quote
All dreams are within reach. All you have to do is keep moving towards them!
Viola Davis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
Beach Channel High School
Rockaway Park, NY
Software
Microsoft Outlook, Word, Excel, Service trade, Pipedrive, Act 360
Certification
BASA/FASA - Alarm Association of Florida, Inc. 8/5/24-8/5/26
Interests
The Out Doors, Fishing, Scuba Diving, Snorkeling, Hiking, spending time with family
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
Quality Assurance Manager – Healthcare Call Center at Compassionate Care Facilities of Georgia. InsQuality Assurance Manager – Healthcare Call Center at Compassionate Care Facilities of Georgia. Ins