Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irma Hernandez

Santa Ana,CA

Summary

Competent Mail Processor managing daily mail service operations with expertise in handling incoming and outgoing mail and utilizing mail processing equipment. Skilled team leader, coaching new staff and ensuring adherence to protocols.

Overview

30
30
years of professional experience

Work History

Lead Mail Processor

Williams Lea
Santa Ana, CA
04.1994 - Current
  • Processed and sorted incoming mail according to specified criteria.
  • Prepared packages for distribution, including labeling and stamping envelopes.
  • Directing and leading all incoming services at Home Office.
  • Supervised department's vacation scheduling.
  • Oversaw and trained new staff members to meet service level agreements.
  • Maximized efficiency by organizing work flow effectively.
  • Scanned documents into electronic filing system.

Education

High School Diploma -

Paschal High School
Fort Worth, TX
05-1987

Skills

  • Workplace Safety
  • Postal regulations knowledge
  • Reading Comprehension
  • Document Scanning
  • Labeling packages
  • Deadline-oriented
  • Mail distribution
  • Route Planning
  • Shipment Preparation
  • Hand-Eye Coordination
  • Confidentiality
  • Staff Development
  • Strong organization skills
  • Regulatory Compliance
  • Problem-solving skills
  • Team Collaboration
  • Mail Sorting
  • Service-oriented
  • Word/Excel /SCLogic/System-Pitney/Bowes Lockers

Languages

English
Professional
Spanish
Professional

Timeline

Lead Mail Processor

Williams Lea
04.1994 - Current

High School Diploma -

Paschal High School

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Irma Hernandez