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Irma Marrero
Northvale,NJ
Summary
Detail-oriented professional with experience in office management, retail sales, and client support. Skilled in communication, problem-solving, and time management. Known for coordinating daily operations, supporting team goals, and keeping work organized and efficient.
Overview
1
1
Language
11
11
years of professional experience
Work History
Sales Associate
Torrid Clothing Store
West Nyack, New York
11.2024 - 06.2025
- Helped customers find specific products, answered questions, and provided product guidance to improve shopping experience.
- Processed sales transactions through point-of-sale system while supporting customer satisfaction and accurate sales records.
- Answered incoming phone calls and shared information about store products and services.
- Gave clear details on product pricing and available services.
- Built positive working relationships with peers and management to support team goals.
- Set up new merchandise with signage and attractive displays to encourage sales and clear excess stock.
Office Manager
I.N.S Construction LLC
Northvale, NJ
04.2014 - 05.2020
- Coordinated office operations for construction projects and managed daily administrative tasks to ensure smooth workflow.
- Managed incoming mail, organized correspondence, routed calls, and prepared business letters and records to maintain efficient communication.
- Assigned tasks to staff and established priorities and goals to optimize team performance.
- Negotiated contracts with clients, securing favorable terms and cost savings.
- Answered customer questions quickly while building positive client relationships.
Education
Certified Nurse Aide/Patient Tech.
The Eastwick College And The Hohokus Schools
Hackensack, NJ03-2002
Medical Administrative Assist.
Paterson Adult School
Paterson, NJ06-2001
Skills
- Point-of-sale systems
- Product knowledge
- Sales orientation and target achievement
- Customer service and communication skills
- Merchandising techniques
- Problem-solving and detail orientation
- Time management
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Work Preference
Work Type
Part TimeGig WorkLocation Preference
On-SiteRemoteHybridLocation: Northvale, NJ
Open to relocation: Yes
Timeline
Sales Associate
Torrid Clothing Store
11.2024 - 06.2025
Office Manager
I.N.S Construction LLC
04.2014 - 05.2020
Certified Nurse Aide/Patient Tech.
The Eastwick College And The Hohokus Schools
Medical Administrative Assist.
Paterson Adult School