Summary
Overview
Work History
Education
Skills
Timeline
Server

Ironce Exalant

Miami,FL

Summary

Dynamic server with a proven track record of significantly increasing sales through upselling at renowned establishments like Hard Rock Cafe. Expert in providing exceptional customer service and adept in cash handling, ensuring an engaging guest experience. Skilled in maintaining clean dining areas, demonstrating both hard and soft skills essential for hospitality excellence.

Overview

2023
2023
years of professional experience

Work History

Server

Hard Rock Cafe
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Renaissance Hotel
12.2019 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Miami Dade School
Miami, FL

Skills

  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Renaissance Hotel
12.2019 - 12.2022

Server

Hard Rock Cafe

Miami Dade School

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Ironce Exalant