Irvin Callejas
Beltsville,MD
Summary
Detail-oriented government professional with experience in high-volume public service, information management, and interdepartmental coordination. Proven ability to analyze citizen requests, maintain accurate records, and ensure compliance with policies and procedures. Skilled in handling dynamic workloads and improving service delivery.
Overview
12
12
years of professional experience
Work History
General Clerk IV
Prince George’s County Police Department
Landover, Maryland
10.2023 - Current
- Managed 40–70+ calls per shift, addressing report inquiries and providing case updates
- Assisted 20–40+ walk-in citizens during peak periods, ensuring timely service
- Route requests to appropriate units ensuring timely service
- Coordinated with officers and dispatch to effectively resolve issues
- Provide guidance on reports and vehicle release documentation
Landscaping Supervisor
RC Landscaping Services
06.2014 - 10.2023
- Supervised daily landscaping operations for residential and commercial projects.
- Oversaw service quality and efficiency to meet client expectations
- Managed scheduling and deployment of staff for various landscaping tasks.
- Trained team members on safe equipment use and best practices in landscaping.
- Coordinated scheduling and client communication to streamline operations
Animal Caretaker
Priority One Services
10.2021 - 03.2023
- Administered medications and treatments following veterinarian instructions.
- Fed and monitored animals according to established care protocols.
- Maintained clean and safe animal habitats and living areas.
- Maintained accurate records to support safety protocol compliance
- Coordinated team procedures to enhance operational effectiveness
Education
coursework toward degree
Montgomery College
Takoma Park, MD08-2015
High School Diploma -
Wheaton High School
Silver Spring, MD05-2015
Skills
- Data Entry
- Call Handling
- Data Accuracy
- Microsoft Office
- RMS Systems
- Coordination
- Policy Compliance
- Knowledge Management
- Bilingual (English/Spanish)
- Problem Solving
- Adobe Photoshop
- Public Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
General Clerk IV
Prince George’s County Police Department
10.2023 - Current
Animal Caretaker
Priority One Services
10.2021 - 03.2023
Landscaping Supervisor
RC Landscaping Services
06.2014 - 10.2023
coursework toward degree
Montgomery College
High School Diploma -
Wheaton High School