Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
National Tire and Battery
Fuquay-Varina, NC
03.2024 - Current
Diagnosed and repaired various automotive systems, ensuring vehicle safety and performance.
Utilized diagnostic equipment to identify issues and recommend appropriate solutions.
Assisted in maintaining shop organization and cleanliness to promote a safe working environment.
Stayed current with industry trends and advancements in automotive technology for continuous improvement.
Participated in training new technicians on procedures and best practices within the shop environment.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Inspected and tested vehicles and completed preventive maintenance
Automotive Technician
Mr Tire
Apex, NC
07.2022 - 03.2024
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Coordinated with parts department to determine availability of necessary components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Shop Manager
Jiffy Lube
Holly Springs, NC
05.2021 - 07.2022
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices in automotive care and customer service excellence.
Conducted regular quality control checks to maintain high service standards and compliance with safety regulations.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.