Irvin S Martinez-Rivas
Albuquerque,NM
Summary
Accomplished Restaurant Manager and former FedEx Courier, adept in team management and customer engagement, significantly enhanced customer satisfaction and loyalty through efficient service and professional communication. Expert in inventory control, demonstrated a stable work history with a knack for maintaining timely deliveries and safe transportation, showcasing a blend of hard and soft skills.
Overview
2025
2025
years of professional experience
Work History
Restaurant Manager
El Papaturro Restaurant
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
Courier
FedEx
01.2021 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Mathematics
Central New Mexico Community College
Albuquerque, NMSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Customer loyalty
- Adaptable
- Stable work history
Languages
Spanish
Native or Bilingual
Timeline
Courier
FedEx
01.2021 - Current
Restaurant Manager
El Papaturro Restaurant
Mathematics
Central New Mexico Community College
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