Iryna Bodnarchuk
La Grange Park,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-A
La Grange Park, 60526
12.2022 - 10.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Scheduled team members for shifts based on business needs and customer demand.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Coached team members to increase productivity and reduce workplace accidents.
- Maintained positive working relationship with fellow staff and management.
- Handled emergency situations with composure and in accordance with company guidelines.
- Maintained cleanliness and organization of the work area to uphold company standards.
Education
Masters Degree - Primary School Teacher
National Pedagogical University
Ternopil, Ukraine12-2022
Bachelor Degree - Primary School Teacher
National Pedagogical College
Chortkiv, Ukraine07-2019
High School Diploma -
School Gymnsium
Kopuchuntsi, Ukraine05-2016
Skills
- Multitasking
- Microsoft Office
- Planning
- Friendly, Positive Attitude
- Decision-Making
- Customer Relations
- Organizational Skills
- Conflict Resolution
- Google Drive
- Flexible and Adaptable
- Stress Tolerance
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Full Professional
Polish
Elementary
Certification
- Certificate of completion Windy City Dispatching School. Truck Dispatching Course.
Timeline
Shift Leader
Chick-fil-A
12.2022 - 10.2024
Masters Degree - Primary School Teacher
National Pedagogical University
Bachelor Degree - Primary School Teacher
National Pedagogical College
High School Diploma -
School Gymnsium
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