Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iryna Palonna

Asheville,NC

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Friendly, knowledgeable and hard-working team player.

Overview

17
17
years of professional experience

Work History

Sales Associate

"Budivelnyk" Store
Ozhenin, Rivne Region, Ukraine
05.2018 - 07.2024
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cook

Restoran "Prestyhz"
Ozhenyn, Rivne Region, Ukraine
09.2007 - 12.2017
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Resolved customer complaints regarding food quality or services provided.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Received and stored food and supplies.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Education

High School Diploma -

Ozhenyn High School
Ukraine
06-1999

Some College (No Degree) - Constructor

Ostroh Technical Community College
Ukraine, Rivne Region

Skills

  • Product Sales
  • Client Account Management
  • Order Processing
  • Customer Needs Assessment
  • Payment Processing
  • Sales Development
  • Client Service
  • Multi-tasking strength
  • Reliable and punctual
  • Goal-Oriented
  • Outgoing Personality
  • Professional Demeanor
  • Service-oriented
  • Customer Service

Languages

Ukrainian
Full Professional
Polish
Limited
Russian
Professional
English
Elementary

Timeline

Sales Associate

"Budivelnyk" Store
05.2018 - 07.2024

Cook

Restoran "Prestyhz"
09.2007 - 12.2017

High School Diploma -

Ozhenyn High School

Some College (No Degree) - Constructor

Ostroh Technical Community College

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Iryna Palonna