Isa Ali
Highland,CA
Summary
Proven expertise in guest service and order management, honed at Thai Spoon 2, where I enhanced customer satisfaction through efficient handling of complaints and fostering warm relationships. Demonstrated excellence in maintaining cleanliness and organization, contributing significantly to the team's success. Skilled in using POS systems and memorizing menus, ensuring a professional and welcoming dining experience.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Thai Spoon 2
09.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Nursing
California Baptist University
Riverside, CA06-2028
High School Diploma -
Citrus Valley Highschool
Redlands, CA06-2024
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Cleanliness
- Menu memorization
- Professional appearance
Timeline
Restaurant Server
Thai Spoon 2
09.2021 - Current
Bachelor of Science - Nursing
California Baptist University
High School Diploma -
Citrus Valley Highschool
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