excellent conflict resolution skills and more than 1 years of experience.
Highly effective and knowledgeable at providing outstanding customer satisfaction. Versed in microsoft office operations proficient in POS system operation.
Overview
1
1
year of professional experience
Work History
Shift Manager
Taco Bell
Houston
01.2024 - Current
Fostered a performance-based culture that prioritized individual accountability, goal achievement, and team success.
Trained Team Members in successful strategies to meet operational and sales targets.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored employee performance and developed improvement plans.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvement and evaluate progress towards goals.
Maintained cleanliness and organization of work area.