Isaac Almo
Renton,WA
Summary
Hard working and dedicated service industry worker with six years of front of house experience and a steady attendance record. I have worked as both a barista and as a server in a retired living community, I have a service forward mindset, always wanting to ensure the best experience for anyone that I am helping.
Overview
13
13
years of professional experience
Work History
Barista
Astra Hotel Seattle SLU
10.2022 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Showed up on time, got the job done
Dining Room Lead
Merrill Gardens at Renton Centre
03.2019 - 10.2022
- Provided customer service and was involved in training every new server that was hired
- Responsible for coordinating the dining room set up of monthly buffets with 200+ attendance
- Responsible for coordinating the dining room flow and sections, and ensured service ran as smoothly as possible
- Memorized daily menu changes, as well as custom orders and allergens
- Awarded Employee of Month 4 times
- Responsible for making a variety of blended drinks
- During COVID was responsible for helping to coordinate the delivery of 150 meal trays, 3x a day
Head Runner
Special Olympics
04.2012 - 06.2022
- Responsible for training as well as organization of volunteers under me
- Have been volunteering since I was 12
- Developed relationships with many first time volunteers, and helped them learn so that they could also move up in the program
Barista
Honor Coffee
08.2018 - 01.2019
- Recieved training on the making of a variety of espresso drinks
- Provided customer satisfaction and was able to inform customers about drinks they were unfamiliar with
- Valued presentation of service, has basic skills in latte art
Service Technician
Discount Tire
06.2016 - 08.2018
- Was constantly on feet moving 50lb+ objects
- Was often to required to work in groups to complete work orders rapidly
Education
High School -
Rainier Christian High School
Covington, Washington06.2016
Skills
- Customer service
- Time management
- Communication skills
- Team player
- Leadership
- Floor Organization
- Menu Memorization
Timeline
Barista
Astra Hotel Seattle SLU
10.2022 - 02.2025
Dining Room Lead
Merrill Gardens at Renton Centre
03.2019 - 10.2022
Barista
Honor Coffee
08.2018 - 01.2019
Service Technician
Discount Tire
06.2016 - 08.2018
Head Runner
Special Olympics
04.2012 - 06.2022
High School -
Rainier Christian High School
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