Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isaac Baker

Sandy,UT

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

5
5
years of professional experience

Work History

Team Lead

TopGolf
09.2022 - 04.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Adjusted equipment to meet different productivity levels.

Maintenance Technician

Utah Valley University UCCU Center
07.2022 - 09.2022
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Shift Lead

Swig
06.2021 - 11.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Host

Rocky Mountain Axe Throwing
06.2021 - 11.2021
  • Maintain safe and effective teaching practices for minimum risk to guests
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Maintain safe and effective teaching practices for minimum risk to guests

Shift Leader

Chic-Fil-A
08.2018 - 03.2021
  • Extensive training to ensure maximum comfort and hospitality for guests
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

High School Diploma -

Jordan High School
Sandy, UT
05.2021

Skills

  • Hospitality/ Guest comfort Specialist
  • Kind/ Caring
  • Quick to take initiative
  • Leader
  • Organized
  • Always come to work with a smile:)

Accomplishments

  • Eagle Scout
  • Student Body Officer (4 years)
  • Soccer Team Captain (4 years)
  • 3.87 Average GPA (5 years)

Timeline

Team Lead

TopGolf
09.2022 - 04.2023

Maintenance Technician

Utah Valley University UCCU Center
07.2022 - 09.2022

Shift Lead

Swig
06.2021 - 11.2021

Host

Rocky Mountain Axe Throwing
06.2021 - 11.2021

Shift Leader

Chic-Fil-A
08.2018 - 03.2021

High School Diploma -

Jordan High School

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Isaac Baker