ISAAC BARGEN
Flowery Branch,GA
Summary
Results-driven leader with expertise in retail, project management, and team leadership. Skilled in staff development, safety compliance, multitasking, and problem-solving. Strong background in overseeing teams, improving operational efficiency, and implementing cost-saving strategies across diverse industries.
Overview
10
10
years of professional experience
Work History
Install Coordinator
Echols Glass & Mirror
Buford, GA
10.2024 - Current
- Coordinate and schedule installation projects with clients, technicians, and vendors.
- Maintain detailed project timelines, ensuring all installations are completed on schedule.
- Communicate with customers to confirm appointments, provide updates, and address concerns.
- Prepare and review work orders, ensuring all required materials and equipment are available.
- Collaborate with internal teams, including sales and service departments, to ensure seamless operations.
- Monitor installation progress, and troubleshoot any scheduling or logistical issues.
- Maintain accurate records of installations, warranties, and service agreements.
- Ensure compliance with company policies and safety standards.
Inside Sales
Dixie Construction Products
Atlanta, GA
05.2023 - 10.2024
- Managed inbound and outbound sales calls, providing product recommendations and pricing to contractors, builders, and general laborers.
- Developed and maintained relationships with key clients to drive repeat business and customer loyalty.
- Worked closely with the outside sales team and project managers to ensure seamless order fulfillment and customer satisfaction.
- Prepared quotes, processed sales transactions, managed inventory levels, and coordinated with suppliers for product availability.
- Responded to customer inquiries, resolving issues related to pricing, delivery, and product specifications.
Delivery Driver
United Parcel Service
Atlanta, GA
08.2019 - 05.2023
- Delivered an average of 400 packages per day to residential and commercial locations, while maintaining on-time performance.
- Operated company delivery trucks safely, in compliance with DOT regulations and UPS policies.
- Used handheld scanners and GPS systems to track deliveries and update shipment statuses.
- Provided excellent customer service by handling deliveries professionally and addressing customer inquiries.
- Ensured all packages were loaded and secured properly to prevent damage during transport.
- Performed pre-trip and post-trip vehicle inspections, reporting any maintenance needs.
Multi-Unit Store Manager
Onward Reserve
Atlanta, GA
03.2018 - 08.2019
- Managed 2 store locations, overseeing daily operations, sales targets, and customer satisfaction metrics.
- Led and coached a team of 3 managers and 20 associates to improve performance and productivity.
- Developed and executed strategic sales initiatives, achieving 2% revenue growth across locations.
- Analyzed P&L reports to optimize cost control, increase profitability, and ensure financial accountability.
- Monitored store compliance with corporate policies, safety standards, and loss prevention protocols.
- Conducted regular store visits to assess operations, merchandising, and customer service effectiveness.
- Collaborated with corporate leadership on market expansion, product launches, and promotional campaigns.
Store Manager
Vineyard Vines
Alpharetta, GA
09.2015 - 02.2018
- Managed daily operations of a high-volume retail store, generating $3 million in annual sales, ensuring efficiency and profitability.
- Enhanced customer experience by leading both operations and talent development, consistently achieving a 90%+ customer satisfaction score.
- Led and coached a team of three department managers and more than 30 associates, fostering accountability and driving performance excellence.
- Identified and developed top talent, successfully promoting two high-potential employees into advanced roles within the organization.
- Served as a regional training resource, supporting new store openings, and mentoring teams to uphold company standards.
Assistant Store Manager - Operations
Vineyard Vines
Atlanta, GA
10.2014 - 03.2017
Education
B.B.A. - Marketing
University of West Georgia
12.2012
Skills
- Project Coordination and Scheduling
- Sales Performance and Forecasting
- Customer Relationship Management
- Retail Operations and Team Leadership
- Staff Development and Performance management
- Customer Service Excellence
- Safety and Compliance
- Problem-Solving and Multitasking
Timeline
Install Coordinator
Echols Glass & Mirror
10.2024 - Current
Inside Sales
Dixie Construction Products
05.2023 - 10.2024
Delivery Driver
United Parcel Service
08.2019 - 05.2023
Multi-Unit Store Manager
Onward Reserve
03.2018 - 08.2019
Store Manager
Vineyard Vines
09.2015 - 02.2018
Assistant Store Manager - Operations
Vineyard Vines
10.2014 - 03.2017
B.B.A. - Marketing
University of West Georgia