Lindsay Lucas
Queen Creek,AZ
Summary
Proven leader in installation and customer service, adept at dispatch coordination and relationship building. At Titan Solar Power, spearheaded with our scheduling department and before moving to this department, inspections as well. Skilled in work order management and fostering team collaboration, significantly improving operational outcomes. Demonstrates exceptional attention to detail and decision-making abilities, driving positive results and revenue growth.
Overview
12
12
years of professional experience
Work History
Install Coordinator
Titan Solar Power
04.2022 - 06.2024
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
- Managed installation logistics for large-scale projects, leading to successful completion within budget constraints.
- Established strong communication channels between the installation team and other departments, fostering better collaboration.
- Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
Lead CSR
Seville Veterinary Hospital
06.2017 - 04.2022
- Assisted in the development of training materials to standardize employee knowledge and performance.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Evaluated employee performance regularly, providing constructive feedback aimed at facilitating professional growth opportunities within the organization.
- Boosted revenue by upselling products and providing personalized recommendations based on client needs.
Assistant Manager
Kid To Kid
07.2012 - 06.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Dobson High School
Mesa, AZ05.2011
Skills
- Installation scheduling
- Dispatch Coordination
- Work Order Management
- Client Relations
- Scheduling Coordination
- Attention to Detail
- Decision-Making
- Relationship Building
- Customer Relations
Timeline
Install Coordinator
Titan Solar Power
04.2022 - 06.2024
Lead CSR
Seville Veterinary Hospital
06.2017 - 04.2022
Assistant Manager
Kid To Kid
07.2012 - 06.2017
High School Diploma -
Dobson High School