Summary
Overview
Work History
Education
Skills
Professional Development
References
Languages
Affiliations
Accomplishments
Timeline
Generic

Isaac Bautista

The Bronx,NY

Summary

A bilingual , People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets as well as make sure customers are satisfied . A accomplished business professional with a strong foundation in office administration , sales and negotiations cultivated through roles as an assistant Manager , I bring a diverse set of skills that I've acquired through school, fast food , construction and retail . I am excited to leverage these skills and become a major contribution to my careers.

Overview

2
2
years of professional experience

Work History

Shift Leader

McDonald’s
08.2023 - 12.2023
  • Increased average customer satisfaction ratings by 25% in 1 month through implementation of a new training program for frontline staff , resulted in improved service
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Resolved customer complaints promptly and professionally.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.

Social worker assistant

Community school for Social Justice
10.2022 - 05.2023
  • Successfully mentored and supported 5 students, which resulted in an increase in their academic performance by 32% by their GPA over a course of one semester, as well as their over all mental health
  • Performed assessments to determine individual limitations and strengths.
  • Collaborated with other mentors to coordinate interventions and long-term plans for students .
  • Developed creative solutions for students that had challenging cases by researching best natural practices.
  • Facilitated group discussions to encourage peer support among participants.

Sales Associate

Footlocker
08.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.

Education

Bachelor of Arts - Business Administration And Management

Lehman College of The City University of New York
The Bronx, NY
05-2027

High School Diploma -

Community School For Social Justice
Bronx, NY
06-2023

Skills

  • Sales and negotiations
  • Team leadership
  • Team building
  • Social work
  • Mentorship
  • Customer service
  • Excel
  • Communications
  • Fluent in Spanish and English
  • Plumbing and Construction Skills
  • Plumbing and pipe fitting
  • General Labor as well as masonry
  • Understanding of schematics
  • Team motivation
  • Motivational Leadership
  • Sales expertise
  • Conflict Resolution

Professional Development

  • CPR Certified
  • Community service hrs(40)

References

  • Jessica Blake, blakeja@delhi.edu, 607-746-4592
  • Alex Bautista, alexb1425@yahoo.com, 718-801-2639

Languages

English
Full Professional
Spanish
Professional
Arabic
Elementary

Affiliations

  • I did volunteer work at a park
  • I did 40 hours of community service
  • I played football and basketball during my High school
  • I did meals on wheels and helped elderly get food

Accomplishments

  • Achievement for most improved as well as

Timeline

Shift Leader

McDonald’s
08.2023 - 12.2023

Social worker assistant

Community school for Social Justice
10.2022 - 05.2023

Sales Associate

Footlocker
08.2021 - 01.2022

Bachelor of Arts - Business Administration And Management

Lehman College of The City University of New York

High School Diploma -

Community School For Social Justice

Similar Profiles

CREATE PROFILE
Isaac Bautista