Isaac Buchanan
Summary
Dependable worker who is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Tango Contemporary Cafe
2023.03 - Current
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Kats Sushi
2022.07 - 2023.07
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Tanaka Ramen & Izakaya
2022.10 - 2023.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
UNIQLO
2022.05 - 2022.10
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Kinesiology
Kapiolani Community College/University of HI Community Colleges
Honolulu, HISkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Food Running
- Time Management
- Problem-solving skills
Academic And Extra Curricular Honors And Awards
Lokomaika'i Award-Awarded to me for being a team leader and a player our coaches could depend on in 2021
Martial Arts
Dedicated training in the martial art of Muay Thai and Brazilian Jiu Jitsu. Able to build comradery with fellow teammates and practitioners. Must be willing to work hard and put in hours of training in order to improve with the goal of becoming the best.
Timeline
Server
Tango Contemporary Cafe
2023.03 - Current
Server
Tanaka Ramen & Izakaya
2022.10 - 2023.06
Server
Kats Sushi
2022.07 - 2023.07
Sales Associate
UNIQLO
2022.05 - 2022.10
Kinesiology
Kapiolani Community College/University of HI Community Colleges
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