Cheyenne Croft
Oviedo,FL
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Hostess
Cafe Tu Tu Tango
Orlando , FL
2023.05 - 2023.08
- Effectively organized restaurant seatings and reservations by utilizing OpenTable.
- Effectively handled the waiting list and communicated updates to both customers and employees.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Server
Sam's Crystal River Seafood
Macclenny , FL
2022.05 - 2022.08
- Effectively handled up to 8 tables at once in high-volume periods.
- Provided clear information on daily specials and assisted customers with any questions about menu offerings.
- Crafted and served bar drinks to customers.
- Ensured dining room was consistently clean and organized.
- Facilitated communication of customer inquiries and concerns between kitchen staff and management.
- Demonstrated exceptional multitasking skills during busy periods.
Hostess
Sam's Crystal River Seafood
Macclenny , FL
2021.04 - 2021.07
- Oversaw waitlist operations and maintained close communication with external hostess for timely updates.
- Assisted callers with their concerns regarding bookings, waiting periods, and other inquiries.
- Consistently ensured customer satisfaction through efficient handling of to-go orders.
- Assisted with delivering food and drinks to tables.
- Maintained cleanliness and organization of work area.
Education
High School Diploma -
Baker County High Schol
Macclenny, FL2031-05
Bachelor of Science - Emergency Management
University of Central Florida
Orlando, FLSkills
- Conflict Management
- Customer Service
- Effective Multitasking
- Reservations Management
Accomplishments
- Air Force ROTC Commendation Award for distinctive accomplishments in the Spring 2024 academic term.
Affiliations
- Wing Staff member of Air Force Detachment 159 at The University of Central Florida.
Timeline
Hostess
Cafe Tu Tu Tango
2023.05 - 2023.08
Server
Sam's Crystal River Seafood
2022.05 - 2022.08
Hostess
Sam's Crystal River Seafood
2021.04 - 2021.07
High School Diploma -
Baker County High Schol
Bachelor of Science - Emergency Management
University of Central Florida
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