Isaac Cates
Midland,TX
Summary
Proven Operations Coordinator with a track record of enhancing operational efficiency at KLX Energy through expert logistics coordination and effective staff supervision. Skilled in streamlining processes to boost productivity and foster strong client relationships, demonstrating a keen ability for scheduling management and team leadership. Achieved significant project successes, ensuring quality assurance and operational excellence.
Overview
9
9
years of professional experience
Work History
Operations Coordinator
KLX Energy (Directional Drilling)
04.2017 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Worked with vendors to make purchases and reconcile invoices.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Streamlined operations by implementing efficient processes and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
Bartender
Fast Freddys
10.2016 - 04.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
Motor Technician
Patriot Down Hole Tools
08.2015 - 10.2016
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Supported other technicians as a mentor, sharing knowledge gained from years of experience in the field.
- Collaborated with team members to complete complex repairs, ensuring high-quality results.
- Streamlined repair processes by implementing efficient workflow strategies and improving time management skills.
- Consistently met deadlines for repair work, prioritizing tasks based on urgency and client needs.
- Solved challenging problems using advanced troubleshooting techniques, resulting in effective repairs.
- Maintained accurate records of all services performed, ensuring proper documentation.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed routine maintenance tasks for optimal functionality and longevity.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full inspections to check for damage, or other issues of concern.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Repaired and replaced worn and damaged components.
Education
High School Diploma -
MIDLAND HIGH SCHOOL
Midland, TX05.2012
Skills
Scheduling Management
Supply Ordering
Logistics Coordination
Operations Management
Quality Assurance
Management
Staff Supervision
Inventory Tracking and Management
Warehouse Operations
Training Management
Logistics Management
Master forklift operator
Timeline
Operations Coordinator
KLX Energy (Directional Drilling)
04.2017 - Current
Bartender
Fast Freddys
10.2016 - 04.2017
Motor Technician
Patriot Down Hole Tools
08.2015 - 10.2016
High School Diploma -
MIDLAND HIGH SCHOOL
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