Isaac Dancy
Huntersville,NC
Summary
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor
Chef Alyssa's Kitchen
Charlotte, North Carolina
2026.06 - 2026.08
- Guided participants through recipe preparation and kitchen safety protocols.
- Collaborated with team members to ensure smooth class operations.
- Answered kids' questions in a way that is easy for them to understand.
FoH Team Member
Eez Fusion and Sushi
Huntersville, North Carolina
2024.03 - 2026.08
- Greeted guests warmly and ensured a positive dining experience.
- Followed health and safety regulations to ensure a clean environment.
- Memorized the menu and offered discerning recommendations based on both preferences and allergy-related needs, remained steps ahead of patrons' needs and desires, and accurately gauged the level of interest in conversation and small talk.
Team Member
Sully's Steamers
Davidson, North Carolina
2023.06 - 2024.12
- Prepared and assembled sandwiches using fresh ingredients and equipment.
- Operated cash register, processed transactions, and handled customer inquiries effectively.
- Followed recipes to prepare ingredients.
FOH Trainer
PDQ/Tender's
Cornelius, North Carolina
2022.03 - 2023.09
- Trained new staff on customer service protocols and operational procedures.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Followed health and safety guidelines to maintain food quality and hygiene standards.
Education
Bachelor of Science -
Queen's University Kingston
Kingston, Ontario2029-05
High School Diploma -
Lake Norman Charter High School
Huntersville, NC2025-05
Skills
- Customer service
- Team collaboration
- Composure during stressful occasions
- Employee training
- Food safety compliance
- Cash handling/Taking Payment
- Experience with various POS systems
- Upselling
- 3-4 plate carry
- 3-4 cup carry
Certification
Smart-Serve Certified, 2025
Timeline
Camp Counselor
Chef Alyssa's Kitchen
2026.06 - 2026.08
FoH Team Member
Eez Fusion and Sushi
2024.03 - 2026.08
Team Member
Sully's Steamers
2023.06 - 2024.12
FOH Trainer
PDQ/Tender's
2022.03 - 2023.09
Bachelor of Science -
Queen's University Kingston
High School Diploma -
Lake Norman Charter High School