Isaac Dixon
Oak Park,MI
Summary
Dynamic General Manager with a proven track record in implementing strategic approaches to enhance operational efficiency and elevate customer satisfaction. Recognized for exceptional performance in managing operations and fostering a positive team environment. Adept at motivating, training, and developing team members to achieve high levels of engagement and success in a competitive landscape.
Overview
9
9
years of professional experience
Work History
General Manager
Red White Bloom
Detroit, Michigan
09.2019 - Current
- Managed opening and closing operations, ensuring adherence to the highest security protocols.
- Coordinated delivery orders by utilizing Metro software to generate manifests, optimize delivery routes, and maintain effective communication with drivers and customers.
- Oversaw inventory management by ordering supplies and handling weekly product deliveries to maintain optimal stock levels.
- Delegated tasks and responsibilities to staff members to ensure efficient store operations.
- Monitored and enhanced customer satisfaction, maintaining a welcoming and professional environment.
- Managed social media platforms to expand the audience and increase brand visibility through targeted advertising.
- Strategically adjusted pricing to remain competitive within the market, maximizing sales and profitability.
- Ensured strict adherence to company policies and procedures, maintaining the highest operational standards.
Merchandise Manager
At Home
Troy, Michigan
08.2017 - 09.2019
- Maintained and organized warehouse inventory, ensuring efficient stock management and seamless movement of goods to the sales floor.
- Assisted in customer service and sales, contributing to a positive shopping experience and supporting sales initiatives.
- Managed the intake and processing of incoming inventory, ensuring accurate and timely stock replenishment.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Collaborated with team members to enhance operational efficiency and streamline warehouse processes.
- Supported merchandising efforts by organizing products on the sales floor according to store guidelines and promotions.
Assistant Manager
Uncle Eds Oil Shoppe
Royal Oak, Michigan
05.2015 - 06.2017
- Provided comprehensive customer service, overseeing each vehicle's service from start to finish to ensure a positive experience.
- Delegated tasks to team members, prioritized workflow to enhance efficiency, and met service demands.
- Managed all cash handling procedures and was responsible for opening and closing the shop, ensuring secure and accurate financial operations.
- Maintained a clean and organized work environment, adhering to safety and quality standards.
- Trained new employees on service procedures, customer interaction, and safety protocols to ensure consistency and high-quality service.
- Monitored inventory levels for automotive products and supplies, coordinating with vendors to maintain adequate stock.
Education
High School Diploma -
Ferndale High School
Ferndale, MI06-2015
Skills
- Advertising and marketing
- Quality Management
- Employee Scheduling
- Marketing
- Recruitment
- Time Management
- Time and Resource Optimization
- Budget Allocation
- Organizational Development
- Vendor Negotiations
- Purchasing
- Sales
- Training and Development
References
References available upon request.
Timeline
General Manager
Red White Bloom
09.2019 - Current
Merchandise Manager
At Home
08.2017 - 09.2019
Assistant Manager
Uncle Eds Oil Shoppe
05.2015 - 06.2017
High School Diploma -
Ferndale High School
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