Isaac Fenchak
Rosedale,MD
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Store Manager
Sheetz
Bel Air, Maryland
08.2019 - Current
- Managed daily store operations and maintained a positive shopping environment.
- Trained and supervised staff to ensure excellent customer service standards.
- Oversaw inventory management, ensuring product availability and organization.
- Implemented company policies and procedures to enhance store efficiency.
- Developed staff schedules to meet operational needs and promote teamwork.
- Resolved customer complaints promptly to uphold store reputation and loyalty.
- Coordinated promotional events to drive customer engagement and sales activities.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Developed strategies to maximize sales and profitability.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Engineering Intern
Penndot
Indiana, Pennsylvania
05.2019 - 08.2019
- Assisted engineers in designing transportation infrastructure plans.
- Conducted site visits to gather data for ongoing projects.
- Collaborated with team members to review project specifications.
Education
Cambria County Christian School
Johnstown, PASome College (No Degree) - Mechanical Engineering
University of Pittsburgh
Pittsburgh, PASkills
- Inventory management
- Visual merchandising
- Employee training
- Sales strategy development
- Staff scheduling
- Financial reporting
- Conflict resolution
- Team building
- Effective communication
- Time management
- Problem solving
- Adaptability to change
- Performance evaluation
- Performance metrics evaluation
- Friendly and positive
- Expense tracking
- Inventory forecasting
- Loss prevention
- Talent recruitment
- Program implementation
- Profit margin optimization
- Inventory control
Timeline
Store Manager
Sheetz
08.2019 - Current
Engineering Intern
Penndot
05.2019 - 08.2019
Cambria County Christian School
Some College (No Degree) - Mechanical Engineering
University of Pittsburgh