Isaac Gober
Athens,GA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Olive Garden , ensuring seamless service for multiple tables. My adeptness at cash handling and using POS systems contributed to efficient operations and enhanced guest satisfaction, underscoring my commitment to excellence and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista Shift Supervisor
Ellianos Coffee
06.2021 - 07.2022
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Theatre - Acting
University of Georgia
Athens, GASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Supply Restocking
- Suggestive Selling
Accomplishments
- Student Council
- President of Theatre Troupe
- Volunteer at Food Banks and Relay for Life
- 3.5 GPA
Timeline
Server
Olive Garden Restaurant
09.2022 - Current
Barista Shift Supervisor
Ellianos Coffee
06.2021 - 07.2022
Theatre - Acting
University of Georgia
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