Isaac Gonzales
Sales
Mojave,Ca
Summary
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
23
23
years of professional experience
Work History
Idependant Contractor
Self Employed Services
Mojave, CA
01.2009 - Current
- Collaborated closely with clients to better understand entire project scope.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Facility Manager
Rancho Vista Manor
Palmdale, CA
03.2015 - 08.2016
- Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Communicated product value, quality and style to educate and entice potential customers.
- Increase Facility Revenu by 50%.
- Handled day-to-day running of Board and care Facility, ensuring high levels of productivity and progression.
Sales Associate
Camacho Auto
Palmdale, CA
03.2014 - 04.2015
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Exceeded sales quotas by 20% or more.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Resolved customer concerns regarding loan financing and warranties.
- Outlined sales, warranty and service procedures.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Broadband Technician 3/Sales Associate
Charter Communications
Mojave, CA
10.2006 - 07.2010
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
- Exceeded established sales goals and increased client retention.
- Exceeded sales goals, increased revenue and facilitated sales.
- Drove team revenue totals by bringing in over $5,000 in sales monthly.
Radio/Satellite Communications Operator
United States Air Force
Bellevue, NE
11.2000 - 12.2004
- Processed 1.1M+ incoming/outgoing official mail annually; utilized manual, automated systems—with 100% accuracy.
- Oversaw 150+ data backup restore tasks; seamless information redundancy which resulted in 100% data recovery.
- Assisted in Engineering and establishment of first-ever interface between two proprietary video teleconferencing systems for Four-star generals and DoD Personnel.
- Resolved 235 trouble tickets; achieving 55% above average.
- Connected remote users to Air Operations Center via Secure Internet Protocol Network.
- Assisted in installation of fiber optics cable-based network for Operation Deployed Arrow.
Education
High School Diploma -
Mojave High School
Mojave, CA 01.1996 - 06.2000
Skills
Excellent people skills
Professional demeanor
Sales expertise
Complaint resolution
Customer Service
Reliable and punctual
Detail-oriented
Supervision
Strong Customer Focus
Test Drives
Work As A Team
Good Listening Skills
Records And Documentation
High Energy
Assist Customers
Customer Service Experience
Timeline
Facility Manager
Rancho Vista Manor
03.2015 - 08.2016
Sales Associate
Camacho Auto
03.2014 - 04.2015
Idependant Contractor
Self Employed Services
01.2009 - Current
Broadband Technician 3/Sales Associate
Charter Communications
10.2006 - 07.2010
Radio/Satellite Communications Operator
United States Air Force
11.2000 - 12.2004
High School Diploma -
Mojave High School
01.1996 - 06.2000