Isaac Gucciardo
Phoenix,AZ
Summary
Innovative healthcare professional dedicated to boosting all areas of operations and business administration in the healthcare industry. A driven leader with a proven track record of enhancing operations by conducting in-depth analysis and implementing changes yielding impactful results. Proficient in hospital management software. Commended for developing cost-effective solutions and methods and improving work efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Healthcare Consultant
Redirect Health
2023.08 - 2024.04
- Created and implemented organizational policies and procedures.
- Collaborated with cross-functional teams to design and implement innovative healthcare programs that streamlined processes and reduced costs.
- Developed strong relationships with key stakeholders in the healthcare industry, positioning clients as trusted partners within their respective markets.
Case Manager
Embark Recovery
2021.01 - 2022.07
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Team Leader - Project Management
Uber Technologies, Corporate Office
2016.04 - 2020.05
- Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
- Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
- Boosted team productivity by implementing agile methodologies that streamlined workflows and enhanced collaboration.
- Streamlined project management processes for increased team efficiency and improved project outcomes.
Sales Manager
Club Med
2012.10 - 2016.04
- Increased sales revenue by developing and implementing effective sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Patient Safety
- Healthcare Customer Service
- Healthcare Analytics
- Healthcare ethics
- Healthcare management
Certification
- NCPS - National Certified Peer Specialist
Timeline
Healthcare Consultant
Redirect Health
2023.08 - 2024.04
Case Manager
Embark Recovery
2021.01 - 2022.07
Team Leader - Project Management
Uber Technologies, Corporate Office
2016.04 - 2020.05
Sales Manager
Club Med
2012.10 - 2016.04
GED -
Maricopa Community Colleges - Rio Salado Community College
- NCPS - National Certified Peer Specialist
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