Isaac Hudson
Gurnee,IL
Summary
Over 10 plus years experienced high producing Sales Represenative. Driven and results oriented Procurement Carrier Supervisor with a focus on team leadership and operational efficiency. Successfully managed a team of over 10 specialists while consistently exceeding sales quotas and enhancing customer satisfaction through effective negotiation and relationship management.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Carrier Procurement Supervisor
RXO Capacity Solutions
Northbrook, Illinois
05.2014 - 08.2025
- Supervised/Managed a team of 10+ Senior Carrier Procurement specialists.
- Sourced, negotiated, and secured carriers to move available freight in a timely and cost-effective manner.
- Cultivated core carrier relationships while negotiating and securing carriers for timely freight movement.
- Maintained continuous communication with carriers and customers to ensure a high-quality freight movement process.
- Assisted in training and coaching newly hired carrier procurement specialists to enhance team capability.
- Monitored customer service and sales activity to exceed sales quotas and improve customer metrics.
- Received inbound emails and/or make 200+ Customer Service phone calls per day to support tier 1 Customers and carrier partners to ensure issues are addressed/resolved quickly and efficiently.
- Scheduled pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
- Followed established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
- Worked with XPO Logistics, managing logistics operations and carrier relationships.
Education
High School Diploma -
TILDEN TECH
Chicago, IL06-1990
Skills
- Inside/Outside Sales
- Sales Strategy
- Customer Relationship management
- Freight/Logistics Management
- Team Leadership
- Negotiations strategist
- Data analysis
- Freight efficiency
- Supplier Sourcing
Certification
STATE OF IL INSURANCE LICENSE, INSURANCE PRODUCER, LIFE/HEALTH/ACCIDENT, 08/13/24
Timeline
Carrier Procurement Supervisor
RXO Capacity Solutions
05.2014 - 08.2025
High School Diploma -
TILDEN TECH