Isaac Levi
Summary
30 plus years in Sales and Marketing. I was Sales Manager for an Oriental Rug Company for 12 years. Doing sales and Auctions all over the country. I owned my own Oriental Rug Store for several years before moving back to Boston and using my skill's to sell memberships and assist in member relations and general marketing of all our products and services available at the Jewish Community Center.
Overview
16
16
years of professional experience
Work History
Lead Membership Sales Representative
Greater Boston Jewish Community Center
10.2008 - 09.2024
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
- Addressed and resolved member complaints with empathy and professionalism, restoring confidence in service.
- Trained new sales representatives on company policies, product offerings, and best practices for success in a competitive industry.
- Fostered strong relationships with new and existing members, ensuring high level of satisfaction and loyalty. Assuring a high member retention ratio.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Skills
- Customer service
- Goal-oriented mindset
- Adaptability to change
- Cross-selling proficiency
- Teamwork
- Problem-solving
- Reliability
- Adaptability and flexibility
Timeline
Lead Membership Sales Representative
Greater Boston Jewish Community Center
10.2008 - 09.2024
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