Isaac Martinez
Oceano,CA
Summary
Efficient Assistant Housekeeping Manager with solid background in managing and supervising cleaning staff to ensure compliance with standards. Strengths include strong leadership skills, ability to multitask, and keen eye for detail ensuring cleanliness and orderliness at all times. Previous roles have consistently resulted in improved operational efficiency, increased guest satisfaction, and enhanced team productivity.
Resourceful Assistant Housekeeping Manager known for productive and efficient task completion. Possess specialized skills in inventory management, quality control, and team leadership. Excel in communication, problem-solving, and time management, ensuring high standards of cleanliness and guest satisfaction are consistently met.
Overview
2
2
years of professional experience
Work History
Assistant Housekeeping Manager
Vespera Resort
Pismo Beach, California
03.2024 - Current
- Supervised housekeeping staff to ensure cleanliness standards were maintained.
- Trained new team members on proper cleaning techniques and safety protocols.
- Inspected guest rooms for cleanliness and adherence to hotel standards.
- Scheduled daily tasks for housekeeping staff to optimize workflow efficiency.
- Assisted in resolving guest complaints regarding room cleanliness promptly.
- Communicated effectively with front desk staff regarding room readiness status.
- Implemented sanitation procedures in compliance with health regulations.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Coordinated inventory of cleaning supplies and reordered as necessary.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Supervised daily operations of housekeeping department to ensure compliance with standards.
- Inspected guest rooms and public areas to ensure cleanliness standards were met.
- Prepared reports regarding personnel issues, operational performance results, budget variances and other information as requested.
- Implemented a system to track guestroom status, including dirty, clean, occupied, unoccupied, out-of-service rooms.
- Organized special events or functions at the hotel that require additional cleaning services.
- Participated in meetings with other departments to coordinate services between departments.
- Prepared work schedules for associates to promote proper staffing levels.
- Established department goals and deadlines.
Housekeeping supervisor
In At The Pier
03.2024 - Current
- Supervised daily cleaning operations for guest rooms and public areas.
- Ensured compliance with health and safety regulations during cleaning tasks.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Managed team of employees, daily progress reports and overall project planning.
- Polished furniture and room accessories to keep all areas bright and fresh.
Houseperson
Dolphin Bay
Pismo Beach, California
07.2023 - 03.2024
- Maintained cleanliness and organization in public areas of Dolphin Bay.
- Assisted housekeeping staff with room preparations and inventory management.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Delivered items to guests' rooms upon request.
Education
High School Diploma -
Universidad Frany Luca Paccioli
Mexico01-2015
Skills
- Cleaning techniques
- Inventory management
- Health regulations compliance
- Room inspection
- Customer service
- Workflow optimization
- Training and development
- Team management
- Maintenance coordination
- Public area cleanliness
- Lost and found management
- Supply ordering
- Housekeeping procedures
- Room inspections
- Washing windows
- Inventory control
- Chemical handling
- Payroll administration
- Housekeeping
- Sorting and washing laundry
- Vacuuming and sweeping
Timeline
Assistant Housekeeping Manager
Vespera Resort
03.2024 - Current
Housekeeping supervisor
In At The Pier
03.2024 - Current
Houseperson
Dolphin Bay
07.2023 - 03.2024
High School Diploma -
Universidad Frany Luca Paccioli