Latarvia Lewis
Dallas,TX
Summary
10+ years of experience as a process engineer/team lead/associate specializing in software development using microsoft, excel, word, emails also great technical support with many different branded computers.
Overview
15
15
years of professional experience
Work History
Assistant Housekeeping Manager
Quality Inn
01.2019 - 10.2023
- Oversaw daily housekeeping operations ensuring cleanliness and guest satisfaction.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Front Desk Agent
Children's Hospital of Dallas
03.2018 - 11.2020
- Working throughout the hospital learning different medical needs, Assisting each patient as they entered the hospital, managing each patient's personal information and providing each patient and team member my great customer service and team player skills.
Assistant Manager of Housekeeping
Diamond Jacks Casino
04.2015 - 02.2018
- Supervised daily housekeeping operations to maintain cleanliness and sanitation standards.
- Trained and mentored team members on best practices for efficient cleaning procedures.
- Developed and implemented processes to enhance guest satisfaction through improved room presentation.
- Coordinated scheduling for housekeeping staff, ensuring adequate coverage during peak times.
Assistant Manager
Family Dollar
01.2014 - 09.2017
- Assisting customers and managing a team of at least 6 at a time. Training new teams members and welcoming them to the company with wonderful experience. Cashier work, returns, stocking and building teamwork throughout the company.
Billing Agent
Alorica Calling Center
04.2009 - 11.2013
- Working to assist many members with their needs as far as billing. Billing payment, general questions, bill changes and concerns to say each member needs before the call ended.
Education
High School Learning - undefined
Southwood High School
Shreveport, LA05.2009
Skills
- Computer skills, Customer service, Hospitality, Communication skills, Microsoft office, Microsoft excel, Sales, Windows, Microsoft word, Typing, Computer literacy, Writing skills
- Health and safety
- Sanitation standards
- Room inspections
- Maintenance coordination
- Laundry operations
- Housekeeping procedures
- Cleaning and sanitation
- Vacuuming and sweeping
- Cleaning bathrooms
- Housekeeping
- Waste disposal
- Folding clean laundry
- Dusting furniture
- Cleaning techniques
- Sorting and washing laundry
Awards
CPR certified
A.B.O class
Food manager certificate
Serve safe certificate
Timeline
Assistant Housekeeping Manager
Quality Inn
01.2019 - 10.2023
Front Desk Agent
Children's Hospital of Dallas
03.2018 - 11.2020
Assistant Manager of Housekeeping
Diamond Jacks Casino
04.2015 - 02.2018
Assistant Manager
Family Dollar
01.2014 - 09.2017
Billing Agent
Alorica Calling Center
04.2009 - 11.2013
High School Learning - undefined
Southwood High School