Isaac McFarland
LITTLETON,CO
Summary
Dynamic professional with a proven track record at O'Reilly Auto Parts, excelling in customer service and parts identification. Demonstrated expertise in electrical installation and a knack for exceeding customer expectations. Achieved significant improvements in customer satisfaction through meticulous attention to detail and effective problem-solving. Skilled in both team collaboration and independent projects, showcasing a blend of technical proficiency and interpersonal skills.
Proactive Framer with knowledge of construction equipment and woodworking tools. Successful providing superior quality work with outstanding eye for detail. Experienced and versatile in structural woodworking and carpentry.
Experienced with electrical installations and maintenance tasks. Utilizes problem-solving skills to diagnose and repair electrical issues efficiently. Strong understanding of safety regulations and wiring standards.
Overview
4
4
years of professional experience
Work History
Parts Specialist
O'Reilly Auto Parts
11.2022 - 04.2024
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Enhanced customer satisfaction with timely deliveries and accurate order processing.
Apprentice Electrician
Basil Electric
06.2022 - 08.2022
- Organized materials and tools in to maintain clean and neat work areas.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
Construction Framer
Young Guns Construction
05.2020 - 08.2020
- Maintained high-quality craftsmanship through attention to detail and knowledge of industry best practices.
- Remodeled many kitchens and bathrooms setting cabinets, floors and much trim
- Disassembled frames for repair, refurbishment, or replacement.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Education
High School Diploma -
McFarland Homeschool
Littleton, CO05-2023
Skills
- Returns processing
- Warehouse operations
- Warranty administration
- Parts documentation
- Parts identification
- Customer service
- Clean driving record
- Cycle counting
- Hand and power tools
- Electrical installation
- Structural framing
- Drywall installation
Timeline
Parts Specialist
O'Reilly Auto Parts
11.2022 - 04.2024
Apprentice Electrician
Basil Electric
06.2022 - 08.2022
Construction Framer
Young Guns Construction
05.2020 - 08.2020
High School Diploma -
McFarland Homeschool
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